Every chat has potential

Answer questions, nurture leads, and solve problems instantly

With its user-friendly interface and robust features, Odoo Live Chat empowers your team to engage with website visitors, address queries, and nurture leads in real time. Whether you're looking to boost customer satisfaction or enhance your team's efficiency, Odoo Live Chat is the solution that bridges the gap between you and your audience, fostering meaningful connections at every click.

Never miss a message again

Receive notifications and open a chat window no matter what Odoo app you are working in. Your conversations follow you across the database so you will never miss a chance to connect.

Help is just a click away

Turn conversations into support tickets instantly without losing track of the important details. When a live chat operator runs into an issue that requires some investigation, they can create a Helpdesk ticket right from the chat window. And that entire chat history? It moves right over with the new ticket.

Turn “visitor” into “customer”

Convert website visitors into potential sales with just a few keystrokes. As a visitor engages with your website, the live chat enables instant communication, allowing your team to promptly address inquiries and provide personalized assistance. These interactions can then be captured and transformed into leads within the CRM app, ensuring no potential business opportunity slips through the cracks.

Meet Chatbot, your new teammate

From creating Helpdesk tickets to answering customer questions, the Odoo Chatbot is poised to be your most versatile employee! This intelligent virtual assistant is designed to provide instant responses and support round-the-clock. Say goodbye to long response times and hello to efficient automation!

All the features done right .

Replace frequently used messages with simple shortcuts.

Look for existing Helpdesk tickets matching a customer issue without leaving the chat window.

Create multiple channels to customize conversations depending on the area of your website, or to manage requests for different teams.